Category 1 : Award of the Best Digital Bank in the Arab region
This Award category is to award the Arab bank which has achieved a proven high efficiency in digital services and a continuous growth in the digital customer’s number besides the innovative design of the digital services platforms. Exceptionally, this award includes only the first Award to be given equally to three banks from the Middle East, Gulf, North Africa regions.
Selection/Assessment Criteria :
- The capacity of the digital strategy of the bank to polarize and serve the digital customers
- The success in driving customers towards the digital offers
- Growth in the number of digital customers
- Widening of the range of the digital services and products provided/offered by the bank
- Customers benefits from the digital initiatives of the Bank